Politique d’expédition

Shipping Policy

Where we deliver

VELOPRO ships from our warehouse in Germany to all 27 European Union countries, the United Kingdom, Switzerland and Norway.

Covered destinations: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, the United Kingdom, Switzerland and Norway.

Shipping cost

Standard shipping is free to all destinations listed above, with no minimum order value.

Processing and delivery

Orders are normally processed within 1 business day. Estimated delivery is around 7 days. This is an estimate rather than a guaranteed delivery date.

After dispatch, we send tracking information by email. Contact support@shopvelopro.com if you need help with an order.

Currency

All product prices and checkout payments are in euros (EUR).

Returns

Please contact support@shopvelopro.com before sending a return. Approved returns are handled at our warehouse: Friedrich-Bernhardt-Straße 7, 04703 Leisnig, Germany. Please use the return instructions and label provided by our support team. See our Returns & Warranty Policy for eligibility and procedures.